Frequently Asked Questions & Concerns
I provide ethical, confidential, and collaborative care. Your privacy is a top priority, and I use multiple safeguards to protect your information.
We will build a treatment plan together and use weekly progress checks to make sure you are moving toward your goals. If your needs fall outside my scope of practice, I will be honest and connect you with someone who can better support you. My goal is to provide thoughtful care and make sure you receive the right help – whether with me or a trusted referral.
Your first session is about getting to know you and your concerns. We will review your history, discuss your goals for therapy, and outline a plan to help you move toward meaningful change.
Sessions are typically 60 minutes, including 50 minutes of therapy and time for out-of-session planning and scheduling. Most clients start with weekly sessions, though the plan may be adjusted based on your needs and progress. In some cases, shorter or more frequent sessions may be recommended.
Not at all! Therapy is a process of exploring your concerns and clarifying your goals together. You do not need all the answers before your first session – we will figure it out collaboratively.
Progress is monitored regularly and collaboratively. You will learn practical skills and strategies, and we track changes in symptoms, coping, and daily functioning. Occasionally, we may shift focus or determine that another approach is needed – this is a normal and healthy part of therapy, and we navigate it together.
Kristen specializes in anxiety, obsessive-compulsive symptoms, trauma, and related challenges. She also supports adults navigating stress, life transitions, career changes, and difficulties that impact daily living.
An assessment is an initial, structured process to gather information about your history, strengths, and current challenges. It helps clarify goals and guide treatment planning. Therapy is the ongoing work of applying evidence-based strategies, gaining insight, and making meaningful changes in daily life. Therapy requires emotional effort, and Kristen takes a collaborative and supportive approach to help you succeed.
Yes! Everything you share is private and protected by law. Confidentiality is a core part of therapy, with a few legal exceptions that will be explained through our confidentiality policy.
Our psychological services include therapy, counseling, mental health support, and assessment for adults, young adults, and college students. We provide treatment for anxiety, depression, trauma, PTSD, obsessive-compulsive disorder, phobias, panic disorder, panic attacks, stress, and mood disorders.
Our approach relies on evidence-based methods such as cognitive behavioral therapy, exposure and response prevention, prolonged exposure therapy, acceptance and commitment therapy, trauma-focused and trauma-informed therapy, and humanistic, client-centered therapy.
We help clients build coping skills, improve emotional regulation, navigate life transitions, strengthen confidence and self-esteem, and achieve meaningful goals.
Yellow Sky Psychological Services, LLC does not accept insurance. However, we provide detailed invoices that you can submit to your plan if out-of-network reimbursement is available. It is best for you to explore your coverage through your plan provider.
Please provide at least 24 hours’ notice for cancellations or rescheduling. This allows us to offer the time to another client and keep your treatment on track. In some cases, we may check in directly to ensure your symptoms are not interfering with progress.
Communication outside sessions is limited to scheduling and brief administrative matters. During therapy, we will review ways to practice skills and track progress safely between appointments. For emergencies, please call 911 or go to your nearest emergency room.
No. Therapy at Yellow Sky Psychological Services, LLC is structured and planned to provide consistent, evidence-based care. We will work together to develop a therapy plan that meets your needs. If you experience a crisis or need immediate support, it is important to contact 911, go to your nearest emergency room, or call your local crisis line. We can also help you identify a higher level of care if needed.
BetterHelp, an online counseling service provider, agreed to $7.8 million settlement with the Federal Trade Commission (FTC). The FTC found that BetterHelp shared private user data with companies including Facebook, Snapchat, and Pinterest – including users’ email addresses, IP addresses and personal answers to health questions. Read more here.
There is also an ongoing class action lawsuit against BetterHelp alleging unethical and misleading therapeutic practices, with one plaintiff claiming harm to her mental health. Read more here.
These facts are sufficient for me to encourage folks to avoid such services. I recommend finding a practitioner who fits your needs through your own research, referrals, recommendations, and your personal sense of comfort and trust with the provider.
I believe that AI can be useful for tasks such as organizing your day, planning a trip, suggesting recipes, and even offering ideas for self-care or exercise. However, I do not recommend using AI for mental health support. Let me explain.
First, most AI tools people are Large Language Models (LLMs). LLMs generate responses to prompts based on patterns, contextual probability, and learned language associations – not clinical insight, clinical experience, or clinical judgment.
Next, AI (LLMs) can only respond to what you input. Most folks do not provide enough depth, nuance, or detail about their symptoms and experiences for an AI to provide a sound clinical impression or clinical recommendations for next steps. When I meet with a client, I work to extract relevant information that captures the nuance of that client’s experience – not people in general, which is what AI will produce!
Another concern is that AI “hallucinates” – meaning that AI produces false, misleading, and sometimes nonsensical responses. LLMs were also trained on data that include biases, discrimination, and harmful stereotypes leading to responses that may be harmful, inaccurate, or unsafe.
Lastly, privacy is a major concern. BetterHelp, an online counseling service provider, revealed private consumer data to companies like Facebook, despite having a privacy policy that prevented such disclosers. This type of disclosure makes me wary of trusting AI companies to protect user data, including inputs that contain inner most fears, desires, hurts, and other such personal information needed in the therapeutic process.
Yellow Sky Psychological Services, LLC, is a registered psychological provider through the State Board of Psychology in Pennsylvania. Services can be provided anywhere in Pennsylvania, including, but not limited to Ardmore, Aston, Berwyn, Blue Bell, Boothwyn, Brookhaven, Broomall, Bryn Mawr, Chadds Ford, Chester, Chester Springs, Chesterbrook, Coatesville, Collegeville, Conshohocken, Devon, Downingtown, Eagleville, East Fallowfield, Edgemont, Elverson, Exton, Frazer, Garnet Valley, Gladwyne, Glen Mills, Glen Riddle, Glenmoore, Haverford, Havertown, Harleysville, Honey Brook, Horsham, Jenkintown, Kennett Square, King of Prussia, Lansdale, Limerick, Malvern, Media, Nether Providence Township, Newtown Square, North Wales, Norristown, Oxford, Paoli, Parkesburg, Phoenixville, Plymouth Meeting, Pocopson, Pottstown, Radnor, Rosemont, Royersford, Schwenksville, Springfield, Swarthmore, Thorndale, Thornton, Unionville, Valley Forge, Villanova, Wayne, West Chester, West Grove, Westtown, and Worcester.
Choosing
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